Remote Quality Post Market Surveillance Lead


This is a Contract position in Fort Bragg, CA posted July 24, 2021.

A diversified technology company has an open position for a Remote Quality Post Market Surveillance Lead.

Core Responsibilities of this position include: Overseeing of NAM Market Complaint Handling Intake processes, including monitoring of KPIs and removing barriers to complaint closure Leading initiatives to improve complaint intake content quality, partnering with service, Customer Call Center, and addressing Business needs Leading efforts globally to drive clarity to escalations and inconsistencies in Business approach to complaint handling processes Qualifications Include: US work authorization 7 years’ experience in quality and regulatory environment focused on 21 CFR 820 and ISO 13485 especially in the function of Post Market Surveillance 3 years working experience in complaint handling Experience supporting audits and defending processes to regulators Demonstrated comfort in leading large-scale problem-solving workshops/initiatives Strong experience in packaging information into a professional, organized method to drive informed decision-making.

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