Intern – Software Developer – Summer 2022, CO or Remote (US)


This is a Full-time position in Jackson, MI, United States, MI posted October 21, 2021.

ABOUT LUMENLumen is guided by our belief that humanity is at its best when technology advances the way we live and work.

With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.THE ROLELUMEN’S US INTERNSHIP PROGRAM IS A PATH FOR CAREER READINESS IN THE 4TH INDUSTRIAL REVOLUTION.Be a part of an internship program, driving human progress through technology.  During a 10
– week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.THE EXPERIENCE
– INNOVATE – to deliver solutions to real business problems
– TRANSFORM – your skills and knowledge through challenging work projects
– CONNECT – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
– IMPACT – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.THE MAIN RESPONSIBILITIESAs a Software Developer in our Strategic Planning and Transformation organization, you will be a part of an application development team, working on leading edge application development.  The successful candidate will be responsible for the ongoing support and maintenance of the existing on-prem Telephony and Contact Center solutions as well as the transition to Genesys Pure Cloud platform.

The candidate will be passionate about contributing to an organization focused on continuously improving the customer and employee experience.

The intern should be highly motivated, resourceful, and not afraid to ask questions or take initiative. 
– Attend daily meetings
– Partner in a team environment to design, develop, code, test and debug new software
– Assist with enhancements to existing software of moderate complexity.
– Assist with triage and root cause identification
– Assist in the design and implement Genesys Pure Cloud environment configuration, implementation, and deployment to production. WHAT WE LOOK FOR IN A CANDIDATE
– Enrolled at a 4-year accredited college or university, rising senior or master’s level education status at the start of the internship, graduating August 2022 – June 2023.
– Major/Degree: In pursuit of degree in Computer Science, Engineering, or similar technical degree field.
– Basic software development skills
– Familiar with API / Web Service integrations (Rest, Soap, Json, and SQL database)
– Related work or project experience in software development
– Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects related to moderately complex software.
– Strong drive for results and taking initiative
– Ability to be curious, resourceful, and adaptable
– Ability to collaborate and have agility while making effective decisions
– Strong written and verbal communication skills
– Flexible and adapts well to change
– Ideally the position will be in our Littleton, CO office for team collaborative work.  
– Intern must be able to work 30-40 hours be week during the 10-week program (June – August)
– Intern is responsible for and must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)
– US work authorization requiredWHAT TO EXPECT NEXTAfter completion and submission of your application, you will be asked to participate in a virtual video interview.

This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!Requisition #: 263012EEO STATEMENTWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

 We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DISCLAIMERThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

 Job duties and responsibilities are subject to change based on changing business needs and conditions.

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