(Remote) Marketing Data Scientist

PenFed Credit Union

This is a Full-time position in Charlotte, NC posted June 20, 2022.


Join one of the nation’s fastest-growing mortgage teams. At Penfed, our people are our greatest advantage. As we grow rapidly, we want to hire the industry’s leading talent. If you are up for the challenge, you belong here. 

PenFed is hiring a Mortgage Marketing Data Scientist (Remote) at one of the following locations: Tysons, Virginia or San Antonio, Texas. The primary purpose of this job is to develop and evaluate models associated with PenFed’s mortgage lending and servicing functions to quantify the organization’s lending opportunity, fulfillment performance, market penetration, and evaluate the performance of established controls with guidance from management.  Incumbent provides statistical input for the development and implementation of policies, plans, and programs related to mortgage origination and servicing portfolio monitoring.  


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. 

  • Develop statistical models for production forecast, custom risk/performance scorecards with guidance, including but not limited to compiling data, sampling/prepping data, feature selection, model comparison/selection and monitoring.
  • Work on model implementation and model validation with internal and external teams as requested.
  • Using data mining tools to access and prepare data for statistical and other business analysis.
  • Using Tableau and/or other data visualization tools, develop scalable and controlled views that translate business performance and forecasts into management views that highlight performance toward KPIs and illustrate opportunies for processes improvement.
  • Adhoc analysis on origination and servicing performance drivers (e.g., market forecast, sales conversion, fulfillment efficiency, portfolio retention).
  • Perform structured analyses to address business problems.
  • Apply intermediate to advanced knowledge of financial processes and procedures, and routine modeling theories and techniques to create effective modeling solutions for a single or multiple business functions.
  • Participate in corporate projects as requested.
  • Keep informed of new ideas and academic research within the industry, best practices, and regulatory developments through publications, membership in professional organizations and contact with other financial institutions.     
  • Assist management with maintaining PenFed’s compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed compliance program and all policies, procedures, rules and regulations.                      


Equivalent combination of education and experience is considered.

  • Bachelors Degree from Data science, statistics, economic and other fields with strong quantitative analysis skills.
  • Applied experience with Business Intelligence/Data Visualitaion tools (e.g., Tableau).
  • Applied experience with Logistic Regression, Linear Regression, Time Series Analysis, Decision Trees, and Cluster Analysis.
  • Advanced programming skills to include knowledge of statistical programs (e.g. SQL, SAS, SPSS, and R).
  • Ability to manage multiple projects simultaneously and implement rapid changes in project direction.
  • Proven project management skills.
  • Excellent oral and written communication skills required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*


Ability to travel to various worksites and be on-call is required.

Special Message Regarding COVID 19

PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with COVID-19, we have modified our hiring, onboarding, training, and deployment protocols in order to comply with applicable current local and state guidance.

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.


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