Salesforce Marketing Cloud Technical Lead (Remote)


This is a Full-time position in Columbia, MD posted July 30, 2021.

Company Description
Epsilon is the leader in outcome-based marketing.

We enable marketing that’s built on proof, not promises.

Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes.

Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI.

With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs.

Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world.

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Job Description
Salesforce Marketing Cloud Technical Delivery Lead
Epsilon is seeking a Salesforce Marketing Cloud Technical Delivery Lead to join our Digital Experience (DX) Practice and lead delivery of digital solutions for our clients.

This person will report to the Vice President, Digital Solutions.
The role is 100% remote and can be based anywhere in the US.*
The work
Works in a client-facing role to lead the end-to-end delivery lifecycle of Salesforce Marketing Cloud solutions Develops strong working relationships with the sr.

management team and identifies follow-on project opportunities Plans and estimates delivery, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning Manages day to day on-shore and off-shore project teams during the project lifecycle Manages the project ideation, gathering high-level business requirements, and defining the detailed requirements and process into epics and stories Develops the documented solutions through hands on implementation or directing other developers as necessary Establishes and evolves best practices for the development efforts within the Salesforce Marketing Cloud platform Provides leadership and guidance on all technical aspects of the Salesforce Marketing Cloud platform including, but not limited to, Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio and Mobile Studio Identifies risks to the platform or individual initiatives that they are engaged with and helps develop risk mitigations Assists various stakeholders and teams with understanding capabilities of the Salesforce Marketing Cloud platform
Basic Qualifications
Minimum 3 years of experience leading the successful delivery of SFMC projects 5+ years’ experience in an architect role 3+ years’ experience with Salesforce Marketing Cloud minimally including the following features Journey Builder, Automation Studio, AMPScript, Content Builder, Salesforce Connector, and Business Units Minimum 2 years of project management experience delivering technology solutions Experience with marketing campaign design, implementation, and execution Experience in algorithmic decisioning or interactive management Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity, and innovation Bachelor’s degree or equivalent (minimum 10 years) work experience 3+ years’ experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server 1+ years’ experience with HTML, CSS, and JavaScript 2+ years’ experience with SOAP APIs, REST APIs, and integration techniques is preferred 3+ years’ experience documenting business problems requirements, designing solutions, and authoring technical documents Salesforce Marketing Cloud Developer and Consultant Certifications Experience delivering solutions within waterfall and agile methodologies Extensive experience with data extraction, transformation, and load tools Experience across other digital marketing channels ads, SMS, mobile apps, web Experience with customer data management (data warehouse, data lakes, CDP, etc.) technologies Experience with JIRA and Confluence
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.

If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer.

Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law.

Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.

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