Senior CRM Marketing Professional (Remote US)


This is a Full-time position in Dover, DE posted June 9, 2022.

**Description**Humana Pharmacy Solutions (HPS) is looking for a Senior CRM Marketing Professional who can develop communications strategies and campaigns to educate members on ways they can save money and improve their health behaviors. HPS is focused on the well-being of our members and we believe there’s a role for us to play as a well-being partner who will empower customers to live a life that’s healthy, active and rewarding. This a remote role working from home anywhere in the US.**Responsibilities**The Senior CRM Marketing Professional will work side-by-side with our Pharmacy partners to identify business goals for our outreach, develop innovative strategies to meet those objectives, lead the communications team through flawless execution, and measure success so we can continuously improve our efforts.As a Senior CRM Marketing Professional you will:+ Play a leading role in consulting with business partners and developing communications solutions for our members+ Develop communications strategies and implement campaigns for one of the company’s top business priorities: encouraging our consumers to make smart healthcare choices+ Build strong working relationships with business stakeholders in a matrixed environment+ Play a leading role with other team members to achieve the business goals of Humana Pharmacy Solutions and Humana Pharmacy mail order+ Identify, analyze and evaluate business opportunities using historical campaign performance, market research and competitive intelligence+ Use your problem-solving skills, be organized, show attention to detail and manage multiple high-profile programs.**First Year Success Factors**+ Impact of communications campaigns+ Communications strategies acknowledged by others as smart and effective+ Recognition among team members as a communications expert who gets results+ Development of effective partnerships with internal clients and team members**Required Qualifications**+ **Bachelor’s Degree**+ **5+ years of experience in leading or managing marketing and/or communications initiatives (marketing leadership, project management, business strategy, etc.)**+ **Digital Marketing expertise**+ Demonstrated ability to develop strategies and create communications that achieve business goals+ Demonstrated ability to meet deadlines of targeted or market-driven projects/campaigns+ Clear and concise oral and written communication skills+ Working knowledge of Microsoft Office applications, including Word, Excel and PowerPoint**Preferred Qualifications**+ Master’s Degree in marketing, communications or related field plus+ Excellent planning and organizational skills+ Demonstrated leadership ability+ Experience working with copywriters, graphic designers, and print/email/phone vendors+ Experience working with clients to deliver solutions that meet their needs+ **Knowledge of healthcare, pharmacy and/or clinical concepts and conditions** **_A PLUS_**+ Experience in a results-oriented marketing and communications environment**Additional Requirements/Information****Covid-19 Vaccine Requirement**Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.**Work at Home/Remote Requirements**+ Must ensure designated work area is free from distractions during work hours and virtual meetings+ Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10×1 (10mbs download x 1mbs upload) for optimal performance of is required**Travel**Based on current guidance from the CDC, local and state governments, and Humana leadership related to the coronavirus (COVID-19) outbreak have extended travel restrictions until further notice. The policy will be reassessed as the situation warrants. Once these restrictions are lifted this role may require quarterly travel depending on business needs.**Scheduled Weekly Hours**40

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