Business Process Leader (Remote Anywhere Canada or U.S.)

Change Healthcare

This is a Full-time position in Dover, DE posted June 20, 2022.

What are the requirements?• Years of experience: · 7+ years experience in process/performance improvement · 7+ years experience in project management · 7+ years experience in operations management• Education: · BA or BS degree · Master’s degree (preferred)• Physical requirements:What critical skills are needed for you to consider someone for this position? · Oversees and coordinates all aspects of the project and serves as project manager between, business operations management and internal / external resource teams · Creates project plans, task lists, detailed work plans in order to drive a department initiative from start-up to completion that will involve, operations, IT and other organizational units within Change Healthcare · Takes projects from original concept through final implementation and manages existing projects · Manages the project from initiation through delivery, interfacing with customer on all matters, provides status reports · Provides a single point of contact for projects and defines project scope and objectives · Conducts regular and proactive project meetings and is responsible to drive deliverables of the project · Develop and assist in deliverable schedules · Track tasks assigned to the project team and prepare regular status reports · Publish status for all projects in progress · Provides project report outs to management and senior leaders · Frequently interacts with internal /external customers and/or functional peer group managers · Assesses project issues and develops resolutions to meet quality, processing, and satisfaction/KPI goals · Understands, develops and drives benefit realization while working with the Sponsor and Executive team · Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions · Interfaces with all areas affected by the project which includes our customers, vendors, billing operations directors and senior level executives · Provides project management guidance to the project team · Work is reviewed and measured based on meeting objectives and schedules · Establishes metrics of existing operations and develops with management targets after the project is completed for success measurement · Other duties as assigned · Excellent organizational, time management, communication, and interpersonal skills What other skills/experience would be helpful to have? · Experience with Medical Devices and/or Healthcare · Experience with Imaging (e.g. Radiology, Cardiology) · Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Office (Excel, Access, PowerPoint, and Word) including Visio or other workflow diagram solutions · Ability to think analytically and work with large amounts of data, including checks for integrity, summation, and effective communication (written and verbal) to internal and external constituents. Ability to build and effectively manage a team · Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and driving for results. · Must be process oriented with thorough knowledge of project management and process improvement. · Demonstrated success in leading, motivating and influencing cross-functional teams and projects leveraging Six Sigma, Lean or other continuous improvement methodologies. · Comfortable in managing and driving change serving as a Change AgentHow much should I expect to travel? · This position will be based remotely · 0-25% travel is required for this position, travel depends on project assignments at any given time.Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.#li-remoteUS Requisition (Canadian Requisition – R26529) Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! COVID Vaccination Requirements We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information ( . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

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